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Claim This BusinessCarbone Plumbing, Heating & Air Conditioning has served Cranston and surrounding Rhode Island communities for over two decades, building a reputation across 27 verified reviews that average 4.8 stars. The company operates around the clock, every day of the week, responding to emergency calls from homeowners across the Providence metropolitan area including Johnston, Warwick, and East Providence. Their team holds current Rhode Island plumbing and HVAC certifications, and they maintain an A+ rating with the local BBB chapter.
What distinguishes Carbone from neighboring contractors is their commitment to transparent pricing and diagnostic clarity. Reviewers consistently report receiving estimates before work begins with no deviation in the final bill, a practice that eliminates the sticker shock many homeowners dread. The company dispatches technicians rapidly, with multiple customers noting same-day or within-the-hour arrivals, even for after-hours emergencies involving leaking furnaces or burst pipes.
Customers repeatedly name technician Ray, who resolved Genevieve Aloia's plumbing issues with "utmost professionalism," and Bernie, who answered Christie Burke's frantic after-hours call about a leaking furnace, walked her through troubleshooting steps, and arrived first thing the next morning. Andrew Choiniere's experience captures the pattern: a 15-minute diagnosis and repair, fantastic price, and a technician who honored the time window provided over the phone.
Twenty-six of 27 reviewers award 4 or 5 stars, with 5-star ratings comprising the clear majority. Positive reviews consistently praise same-day response times, upfront pricing with no deviation, and technicians who explain the problem and solution clearly. The single 4-star review cites billing concerns about time charged versus actual labor, while praising professional service and a helpful restoration company referral.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 response for burst pipes, leaks, clogs, and urgent plumbing failures requiring immediate attention.
Diagnostic and repair services for furnaces and heating systems, including after-hours emergency calls.
AC repair and maintenance to restore cooling during Rhode Island's humid summer months.
Fixing leaking pipes, replacing fixtures, and addressing common bathroom plumbing issues.
Technical assessment and referral to trusted local restoration companies for water damage cleanup.
Remote diagnostic guidance over the phone followed by same-day on-site repair when needed.