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Claim This BusinessDuctless Installs operates as a residential heating and cooling specialist serving Cranston, Warwick, and the broader Providence County region. Founded by Jason Cabral and Ernie Ferreira, the company focuses exclusively on mini-split and ductless heat pump systems, earning a pristine 5.0-star rating across 13 verified customer reviews. Homeowners throughout Rhode Island turn to this team when upgrading from aging window units or electric baseboard heating to modern, efficient ductless solutions. The company maintains (508) 496-2407 for direct scheduling and operates throughout the greater Cranston metro area.
The company distinguishes itself through manufacturer-direct partnerships with leading mini-split brands including Mitsubishi and Carrier, ensuring homeowners access to variable-speed heat pump technology backed by full warranty coverage. Their installation process includes securing all applicable factory rebates on behalf of customers, handling the paperwork and follow-through that many contractors delegate to homeowners. Each installation concludes with comprehensive operator coaching, ensuring residents understand their system settings, maintenance schedules, and optimal operating modes for Rhode Island's humid summers and variable winters.
Reviewers repeatedly highlight Jay Cabral and Ernie Ferreira's responsiveness during moments that matter most. When Kathie Sullivan's AC unit was accidentally unplugged by siding contractors, Jay arrived at her home first thing the next morning after her after-hours call, restoring cool air before day's end. Stephen Bryant's system required a manufacturer replacement unit after a fault emerged, and the team expedited a new condenser within days while troubleshooting the issue. David Deslauriers describes how an unfamiliar company failed to diagnose condenser issues, then called Jay and Ernie who resolved the problem on a Sunday visit. These scenarios illustrate a commitment to solving problems that extend beyond the original installation.
All 13 reviewers award 5 stars, with every customer mentioning either Jay, Ernie, or Jason by name. Five reviewers specifically describe responsive same-day or next-morning arrivals for troubleshooting and repair scenarios, distinguishing this contractor from companies that schedule days out. Three reviewers mention rebate processing assistance and warranty claim handling, reflecting service that continues after the installation concludes.
Complete ductless heat pump system installation including outdoor condenser and indoor air handlers, serving whole-home and single-room configurations.
Remove outdated systems and install new variable-speed heat pumps from Mitsubishi, Carrier, and other major brands.
Diagnose performance issues with existing mini-split systems, addressing refrigerant, electrical, or component failures.
Available for urgent calls when systems fail outside standard business hours, including Sunday visits.
Coordinate with manufacturers to secure replacement units and parts under warranty coverage.
Handle paperwork and follow-through for utility company and manufacturer rebates on qualified heat pump installations.
Walkthrough system operation, maintenance scheduling, and optimal settings for Rhode Island climate conditions.