Sears Appliance Repair

Sears Appliance Repair operates from 296 Garfield Avenue in Cranston, Rhode Island, delivering appliance repair services to residential customers across the greater Cranston area and surrounding communities. The business maintains extended service hours from 7 AM to 11 PM daily, providing accessibility for homeowners managing complex schedules. With a rating of 4.6 stars derived from 241 customer reviews, the company has established a significant local presence in the home appliance service market, serving homeowners who require reliable repair solutions for major household equipment.

The company specializes in diagnosing and repairing household appliances including washers, dryers, refrigerators, and ice makers. Service offerings encompass both residential washing machine and dryer combo repairs, along with standalone appliance maintenance. Technicians arrive in fully stocked service vehicles, enabling completion of many repairs during the initial visit. The business emphasizes transparent diagnostic processes and provides customers with detailed findings before recommending repair work.

Customer experiences reveal varied outcomes. David, a technician highlighted by name in a five-star review, successfully reset a dryer and performed cleaning and inspection on a washing machine, addressing all customer questions with efficiency. In contrast, reviewer Frank Cabrera reported that technician Michael scheduled a return visit in July but did not follow through, leaving incomplete work. Several reviewers raised concerns about diagnostic fees totaling $139, with subsequent repair quotes appearing high relative to equipment value. The review from Cindy Rodrigues documented an unsafe ice maker installation where wiring tape contacted the pull-out tray, creating potential electrical hazards, and noted that service follow-up requests went unacknowledged.