R.B. Queern & Co., Inc.

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About R.B. Queern & Co., Inc.
R.B. Queern & Co., Inc. has served Portsmouth and the surrounding Rhode Island communities for years, building a reputation as a reliable HVAC contractor across residential, commercial, and industrial sectors. Based in Newport County, the company holds a strong 4.3-star rating from 148 reviews, reflecting consistent customer satisfaction. Their service area spans throughout Rhode Island, and they're known for handling the full range of heating and cooling systems, from boilers and radiant heat to central air conditioning and modern ductless setups. The company operates the local office with Chelsea handling scheduling while Richard Queern oversees field operations, and they've cultivated a team that prioritizes clear communication with homeowners.
What distinguishes R.B. Queern is their expertise with advanced cooling technology, including Mitsubishi ductless mini-split systems that allow for customized zoning in historic homes where traditional ductwork isn't feasible. One Portsmouth homeowner described the result as 'Heaven' after installing units in all bedrooms. The company also maintains and repairs a wide variety of systems including baseboard heating, boilers, and oil-fired equipment, making them a practical choice for the mix of old and newer housing stock found in coastal Rhode Island. Their annual maintenance program removes the burden of scheduling from homeowners, with the office proactively reaching out each year.
Customer reviews repeatedly mention specific team members going the extra mile. Jason arrived early over consecutive mornings to restore heat during a cold snap, thawing a frozen line other contractors couldn't resolve. Tyler earned high marks for troubleshooting a boiler issue efficiently. For installations, Chris and Tim handled an oil tank replacement with professionalism, answering every question. The recurring theme across reviews is knowledgeable technicians who explain the systems clearly, quality workmanship backed by an established local name, and responsive service when temperatures swing to extreme highs or lows.
What Customers Say
Multiple positive reviews specifically name technicians Jason, Tyler, Chris, and Tim, praising their diagnostic skills and thorough explanations. Negative feedback cites pricing transparency concerns, though no reviewer disputed the quality of work performed.
Services
Heating Installation & Replacement
Custom heating system design and installation for new builds, replacements, and upgrades.
Heating Repair & Maintenance
Diagnosis, repair, and tune-up services for furnaces, boilers, and heating systems.
Air Conditioning Installation
Central A/C and ductless mini-split system design and professional installation.
AC Repair & Tune-Up
Preventive maintenance and error correction for cooling systems.
Radiant Heat & Baseboard Service
Specialized repair and maintenance for radiant heating and baseboard systems.
Commercial & Industrial HVAC
Full heating and cooling services for businesses and industrial facilities.
Oil Tank Installation
Professional oil tank replacement and installation services.