Travers Plumbing & Heating Inc

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About Travers Plumbing & Heating Inc
Travers Plumbing & Heating Inc operates as a family-owned plumbing contractor in Portsmouth, Rhode Island, holding a strong 4.5-star average across 426 customer reviews. The company handles residential plumbing and heating needs throughout the greater Portsmouth area and neighboring communities. Customers consistently mention the team's ability to arrive quickly for emergencies, with one reviewer noting a technician reached her home within two hours during a heating emergency.
What distinguishes Travers is their willingness to tackle jobs other companies decline. Reviewer Melanie St Denis noted that other contractors could not handle her major plumbing project, but Travers stepped in and completed the work while keeping her informed at every step. The team combines technical skill with transparent communication, explaining what they're doing and why. Emergency response appears frequently in positive reviews, with Lauren Freeman praising their one-hour arrival during an urgent sanitation issue that prevented potential home damage.
Specific technicians earn repeat mentions in reviews. Jenn handled Pete Walsh's no-heat emergency, coordinating same-day service and ensuring technicians arrived within two hours to replace needed parts and restore heat. Jim served Rose Malloy, who appreciated his thorough approach and cleanup after completing the job. Terence McKenna praised the team's reliability and affordability, noting they immediately located his tank without guesswork. These named references suggest a consistent crew that homeowners can build lasting relationships with.
What Customers Say
Five of seven reviewers assign 5 stars, with emergency same-day service and friendly communication appearing across multiple positive reviews. Negative feedback cites higher pricing compared to area competitors and concerns about repair quality on a drain line job. Named technicians Jenn and Jim receive specific praise for responsiveness.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Emergency Plumbing Repair
Same-day response for urgent issues including leaks, clogs, and system failures threatening property damage.
Drain Line Repair & Replacement
Inspection, diagnosis, and repair or replacement of damaged or clogged drain lines across all residential plumbing.
Septic System Service
Routine pumping, maintenance, and emergency sanitation services for residential septic tanks and systems.
Heating System Repair
Diagnosis and repair of heating system failures including component replacement and system restoration.
Plumbing Installation & Upgrades
New fixture installation, system upgrades, and renovation support for residential plumbing upgrades.