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Claim This BusinessCall Dad operates as a 24/7 HVAC and plumbing contractor serving Columbia, South Carolina, and surrounding communities throughout the Midlands. Backed by 1,721 customer reviews with an exceptional 4.9-star average, the company holds an A+ rating from the Better Business Bureau and employs technicians who are available around the clock, including holidays. Whether handling routine maintenance or emergency repairs, Call Dad has built a reputation for responding quickly to heating and cooling emergencies across residential and commercial properties in the Columbia area.
What distinguishes Call Dad from other area contractors are their industry partnerships and customer commitment programs. The company is a Duke Energy Trade Partner and a Gas Advantage Partner of Piedmont Natural Gas, credentials that indicate specialized training and supplier support. Their "Family First" Club provides members with twice-yearly 21-point inspections designed to catch problems before they become costly failures. Every service and part comes with a one-year warranty, and the company has earned Great Place To Work accreditation, reflecting investments in technician training and workplace culture.
Customer reviews consistently name specific technicians who went above and beyond. When Rachel McCall needed a complete system replacement, Matt and Robert arrived at 9:00 AM and worked until 8:30 PM, resolving unexpected complications without complaint while keeping her informed throughout. Yosheka Glenn praised Mackenzie and Parker for installing her AC unit, noting they explained everything she needed to know and left the worksite spotless. During a maintenance visit, James Magana discovered that a previous company had incorrectly installed a tankless water heater and performed the repair on the spot, showing customers exactly what had accumulated in their system during the flush.
All reviewers assign 5 stars, with technicians named in every visible review: Matt, Robert, Mackenzie, Parker, and James Magana. Customers consistently mention punctual arrival, thorough explanations, and careful cleanup. The Family First maintenance plan appears in multiple reviews, suggesting strong retention and repeat business.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete AC system installation from unit selection through professional setup, with one-year warranty on parts and labor.
Diagnostic services, tune-ups, and repairs for all makes. Regular maintenance extends system life and prevents failures.
Furnace and heat pump repair, replacement, and installation to keep homes warm during South Carolina winters.
Energy-efficient ductless systems for homes without existing ductwork, offering zoned comfort control.
Installation of air cleaning devices to remove mold, mildew, and debris for healthier home air.
Water heater maintenance, repairs, and installation including tankless systems, with inspections and flushing services.
Bi-annual 21-point inspection plan covering both heating and cooling systems with priority scheduling.