ELLIS HEATING AND AIR INC

Ellis Heating & Air Inc serves Conway, South Carolina as a full-service heating and cooling contractor. The business holds a 4.4-star average rating across 14 customer reviews, with operating hours Monday through Friday from 8 AM to 5 PM. The company provides new system installations, preventative maintenance plans, and emergency breakdown response for both heating and air conditioning equipment. Their service area includes Conway and surrounding communities in Horry County.

The company distinguishes itself through a No-Overtime Fee Guarantee, meaning customers receive additional care without extra charges even for after-hours or urgent calls. Website text references financing options available specifically to South Carolina residents, making larger installations more accessible. The business promotes what they call Gold Star Service, emphasizing respectful and courteous interactions from the first phone call. Staff members mentioned by name include Dawn and Don, though the website does not explicitly identify an owner or founder.

Several reviewers highlight specific technicians who delivered exceptional service. One customer describes Tyler arriving shortly after an 11 PM Sunday A/C failure, working into the evening to restore operation the same day. The review praises Tyler's strong people skills, technical knowledge, and work ethic. Another reviewer mentions technicians who will show up day or night to keep systems running. However, negative reviews raise serious concerns about installation quality, with one customer reporting anchors used without studs causing a mini-split unit to fall, and another describing multiple neighbors experiencing premature system failures attributed to installation mistakes.