Quality Air of Horry County

Quality Air of Horry County operates as an air conditioning contractor serving Conway and surrounding Horry County communities in South Carolina. Based on the available review data spanning multiple years, the company maintains a 2.6-star average rating derived from 12 customer reviews. Service availability covers standard weekday hours Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday designated as closed. The contractor focuses on residential air conditioning systems, including new installations, repairs, and ongoing maintenance agreements.

Customer feedback reveals significant variability in service reliability. Several reviewers document challenges with scheduling, communication responsiveness, and completed work quality. Specific concerns include missed appointments after payment, installation deficiencies discovered during subsequent inspections, and difficulties reaching the company for follow-up service. Conversely, other customers describe positive experiences with installation work, reasonable pricing, and technicians who honored commitments during emergency situations. One reviewer mentions service performed the day before a hurricane, illustrating willingness to accommodate urgent requests.

Named technicians appear in customer narratives, with references to Freddy and team members who performed installations and service calls. Customer scenarios range from new system installations to repair requests and seasonal maintenance. A reviewer describes paying in advance for a service agreement and later facing complications with warranty documentation and product information. Another customer recounts discovering installation errors that required correction by a different contractor, while a third describes a multi-year relationship spanning multiple units with consistent service quality.