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Claim This BusinessFogel Services, Inc. has earned a 4.7-star average across 1,865 customer reviews while operating from Ladson, South Carolina, with additional headquarters and service locations spanning Charleston, Columbia, Myrtle Beach, Greenville, and Rock Hill. The contractor maintains 24-hour availability every day of the week, positioning itself as a resource for both scheduled maintenance and urgent heating and cooling failures. As a factory-authorized dealer, Fogel Services backs its installation work with a money-back guarantee and factory-backed warranty coverage, giving homeowners documented recourse if a project falls short of expectations.
What distinguishes Fogel Services from regional competitors is its breadth of specialized offerings backed by concrete guarantees. The company operates as a factory-authorized dealer with a 100% satisfaction guarantee, meaning customers receive both manufacturer-backed equipment warranties and a contractual commitment from the contractor itself. Indoor air quality solutions are presented as a distinct service category rather than an afterthought, addressing humidity control and air purification alongside traditional heating and cooling work. Financing options and maintenance agreements extend accessibility beyond the initial installation, while multiple service locations across South Carolina allow technicians to respond from nearby rather than traveling long distances from a single dispatch center.
Reviewers repeatedly praised technician Cameron for Sunday evening visits where he arrived upbeat and thorough despite inconvenient timing. Another customer highlighted technician Clay, who diagnosed a malfunction immediately and completed the repair within ten minutes of arrival, preventing an extended comfort disruption. Guillermo earned recognition for respecting a homeowner's property by removing his shoes and working neatly, arriving first thing the morning after a scheduling miscommunication. Each of these interactions involved a named technician rather than an anonymous crew, suggesting Fogel Services tracks individual performance and assigns jobs based on technician strengths.
Positive reviews consistently mention specific technicians by name, with Cameron, Clay, and Guillermo each earning commendations for punctuality, diagnostic speed, and respectful conduct. Service call pricing occasionally surfaces as a concern in negative reviews, though the contractor has demonstrated responsiveness by reaching out to customers and offering settlements when service falls below standards. Customers who prepaid for annual maintenance agreements report efficient, well-documented service visits that include photographs of completed work.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New system installation and full replacements for aging or failed heating and cooling equipment, handled by factory-trained technicians.
AC repair, maintenance, and installation covering refrigerant issues, compressor failures, and cooling capacity problems.
Furnace and heat pump repair, tune-ups, and replacement for both gas and electric heating systems.
Air purification, humidity control, and ventilation improvements to address allergens, odors, and seasonal comfort issues.
New ductwork design and installation alongside zoning systems that allow temperature control for individual areas of a home.
Round-the-clock response for equipment failures, with technicians available on weekends, holidays, and overnight hours.
Alternative energy heating solutions including ground-source heat pumps and on-demand water heaters for energy-conscious homeowners.