Palmetto Air Conditioning Co.

Palmetto Air Conditioning Company has called Lexington home since 2001, building a reputation on honest work and fair pricing for over two decades. The family-owned contractor maintains a perfect 5.0-star rating across 323 verified reviews, with technicians who remember customers by name rather than treating them as ticket numbers. Operating from 1729 Two Notch Road, Palmetto Air Conditioning serves residential and light commercial customers throughout Lexington and the broader Midlands region. The company keeps 24/7 availability so no homeowner endures a sweltering night or freezing morning without responsive service.

Unlike larger competitors driven by volume, Palmetto Air Conditioning operates at a scale where leadership stays accessible. The team holds dealer certifications with American Standard and Temp Star, offering both new system installations and repairs backed by manufacturer warranties. Financing options including 100% financing and potential Dominion Energy rebates make replacement projects accessible for budget-conscious homeowners, while the Comfort Club membership provides priority scheduling and discounted maintenance for signed-up customers.

Customer reviews consistently name specific technicians handling their issues. Jeremy recently diagnosed and repaired a system failure that another company misquoted at $1,400, identifying an unplugged component and saving the homeowner over a thousand dollars. Reviewers praise Doc and Jeremy for thorough explanations during maintenance visits, with one noting Trent helped them understand replacement options after an inspection. The front office, particularly Kim, receives repeated recognition for smoothing the entire service experience. A reviewer with four decades in construction noted Trent and his team rank among the best contractors they have encountered.