Troubleshooter
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About Troubleshooter
Troubleshooter A/C & Refrigeration has served Lexington and the broader Midlands region for decades, building a reputation as the contractor other companies call when problems prove unsolvable. The company maintains a 4.3-star average rating across 15 customer reviews, reflecting consistent service delivery in a competitive trade. Located at 1380 Two Notch Road in Lexington, this air conditioning contractor handles everything from routine residential maintenance to complex industrial refrigeration systems, offering around-the-clock availability for customers who cannot wait.
What distinguishes Troubleshooter from neighboring contractors lies in their breadth of specialization. The company services commercial kitchen equipment across the Midlands, maintaining well-stocked service vehicles capable of same-day repairs on hot-side cooking equipment from multiple manufacturers. Their preventative maintenance programs target both efficiency optimization and equipment longevity, a practical approach that reduces unexpected breakdowns for business owners managing commercial refrigeration assets. This dual focus on reactive repairs and proactive care creates a service model that serves diverse client needs.
Customer reviews reveal specific scenarios that illustrate their problem-solving capability. One homeowner described a same-day visit when AC failure threatened household comfort during a stressful period, with the technician completing repairs without recommending replacement, a outcome that speaks to honest diagnostic practice. Reviewers consistently name team members including Johnny, Brian, Gabe, and Chris, describing them as technicians who resolve issues correctly on the first attempt. A contrasting review cites unprofessional conduct, suggesting consistency varies among team members, though the majority of feedback emphasizes punctual, knowledgeable service at reasonable rates.
What Customers Say
Eight customer reviews show a 4.3-star average weighted heavily toward five-star ratings. Positive reviews specifically mention technicians Johnny, Brian, Gabe, and Chris by name, praising first-time fixes and responsive service. One negative review cites unprofessional behavior, marking the only one-star entry among feedback.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Residential AC Repair & Maintenance
Diagnosis, tune-ups, and repair services for home cooling systems, with same-day service availability.
Commercial HVAC Systems
Installation and service for office facilities and larger commercial building climate control.
Commercial Refrigeration
Repair and maintenance for business-scale refrigeration equipment keeping operations running smoothly.
Commercial Kitchen Equipment Service
Hot-side cooking equipment repair across all makes and models, with most parts stocked onboard.
Preventative Maintenance Plans
Year-round service agreements designed to maintain equipment efficiency and reliability.