Preferred Home Services

Preferred Home Services has served Mt Pleasant and the broader South Carolina Lowcountry since establishing operations in the region, delivering both HVAC and plumbing solutions across Charleston and Greenville communities. The company holds proper licensing for residential service work and maintains an exceptional 4.9-star average across 1,833 verified customer reviews, positioning them among the most reviewed and highest-rated contractors in the area. Their service center operates six days weekly with extended evening hours Monday through Friday, accommodating emergency calls throughout the region.

The company distinguishes itself through flexible financing options, notably advertising a buy-now-pay-later program for new HVAC systems with no payments due until 2027, making system replacements more accessible for budget-conscious homeowners. Unlike specialists focusing solely on heating and cooling, Preferred Home Services operates as a multi-trade contractor handling plumbing repairs alongside HVAC work, including water heater installations, toilet replacements, and comprehensive pipe diagnostics. This combination allows homeowners to rely on a single trusted provider for multiple household systems.

Recent customer reviews highlight specific technicians who deliver memorable service experiences. Technician Garrett earned praise for thorough HVAC maintenance and clear communication about both immediate repairs and future considerations, while a reviewer named Robert Wiebalk documented a smooth hybrid water heater installation completed by Hawk and Harold who ensured satisfaction at every step. Another customer reported Same-Day scheduling through office staff member Lauren, with technician Will arriving promptly to resolve a plumbing issue and follow-up from team member Tara confirming everything met expectations.