Mr. Rooter Plumbing of Greater Charleston

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Claim This BusinessAbout Mr. Rooter Plumbing of Greater Charleston
Mr. Rooter Plumbing of Greater Charleston operates as a fully licensed residential plumbing contractor serving North Charleston, Charleston, Mount Pleasant, Summerville, and Goose Creek communities. With nearly 1,000 customer reviews generating a 4.7-star average, the franchise provides round-the-clock availability across all seven days, handling everything from routine drain cleaning to complex sewer line repairs and water heater installations. The company maintains active profiles on the Mr. Rooter national network, offering consumers the backup of a recognized brand with local ownership and accountability.
The business distinguishes itself through comprehensive service menus that bundle related trades under single appointments, including sewer and drain cleaning alongside septic system maintenance, water filtration and softening equipment, irrigation system repairs, and gas line installation. Homeowners can access financing options through the company website, and the 24-hour daily operation model ensures emergency response capacity for burst pipes, flooding, and other urgent situations requiring immediate attention. The integration of heating and AC services with traditional plumbing positions the franchise as a single point of contact for whole-home comfort systems.
Customer stories illuminate the hands-on expertise driving the rating. Technician Zack earned recognition for same-day arrival during a main line clog emergency, providing thorough explanations of the problem origin and prevention strategies. Parker demonstrated exceptional follow-through during a winter storm, maintaining phone and text communication with both property owner and tenant regarding suspected frozen pipes despite heavy call volume. Angela W.'s review stands out for the company solving a diagnostic mystery that seven competing contractors could not , with technician Mefi delivering a definitive solution after months of unsuccessful attempts by others.
What Customers Say
Every one of eight sampled reviews carries a 5-star rating, with customers consistently naming specific technicians including Zack, Parker, Finley, and Mefi. Three reviews explicitly reference same-day or emergency response, while Angela W. contrasts the solution against seven failed attempts by competitor companies.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Sewer and Drain Cleaning
Camera inspection, snaking, hydro-jetting, and root removal for main lines and branch drains experiencing slow flow or backups.
Water Heater Services
Installation, repair, and maintenance of traditional tank-style and tankless water heaters for residential applications.
Water Filtration & Softening
Whole-house filter and water softener installation to address hard water mineral buildup common to the region.
Septic System Maintenance
Inspection, pumping, and repair services for residential septic tanks and drain fields.
Irrigation System Repair
Diagnosing and fixing outdoor sprinkler system leaks, valve failures, and controller programming issues.
Gas Line Installation & Repair
Licensed gas line work for appliance connections, pool heaters, and outdoor grills.
Plumbing Remodeling
Rough-in and finish plumbing for kitchen and bathroom renovations, including fixture installation.
Emergency Plumbing Response
24-hour same-day service for burst pipes, major leaks, sewer backups, and other urgent residential situations.