O&R Heating & Air, LLC

O&R Heating & Air, LLC operates as a licensed HVAC contractor based in North Charleston, South Carolina. The business holds a strong reputation reflected in its 4.5-star rating compiled across 30 client reviews, demonstrating consistent service delivery within the local community. Homeowners throughout the Charleston metro area trust this company for heating and cooling solutions, relying on their expertise during the region's humid summers and occasional winter cold snaps. The company maintains standard weekday operations Monday through Friday, closing on weekends to prioritize scheduled appointments and ongoing projects.

The contractor distinguishes itself through rapid response capabilities and transparent communication. Multiple reviewers specifically commend Orlando, the lead technician, for his honesty in diagnostics and willingness to explain each step of repair processes. The business offers upfront pricing with no hidden fees, a factor frequently mentioned in customer feedback. Their service approach emphasizes educating homeowners about system conditions rather than recommending unnecessary replacements, contributing to lasting customer relationships and repeat business engagements.

Customer experiences highlight the company's commitment to emergency responsiveness. One reviewer recounts reaching out on a Sunday when AC failed completely, with Orlando arriving by Monday morning and completing major repairs by Tuesday. Another describes receiving assistance on Christmas Eve during a holiday weekend crisis. The team successfully installed complete new HVAC systems within compressed timelines, including a replacement completed within five days during peak summer heat. These accounts demonstrate the contractor's ability to handle urgent situations while maintaining work quality.