Polar Bear Heating and Air

Polar Bear Heating and Air has served the Charleston Lowcountry for over 30 years, building a reputation on technical skill and genuine care for homeowners. Based in North Charleston, this locally owned contractor holds strong community ties and maintains a 5.0-star rating across 83 verified reviews. Their team operates 24 hours a day, seven days a week, ensuring residents throughout Charleston and surrounding neighborhoods never face a heating or cooling emergency alone.

What distinguishes Polar Bear from competitors is their transparent pricing structure and breadth of complementary services. The company currently advertises a $50 system tune-up and $40 summer service calls, making routine maintenance accessible. Beyond standard HVAC work, they handle crawl space encapsulation, attic insulation, custom ductwork design, and gas line inspections, services that improve whole-home efficiency. For new construction projects, they perform load calculations and design integrated climate control systems from the ground up.

Reviewers consistently name technicians Mike and Alex, describing specific scenarios that demonstrate the company's commitment. Denise needed three new mini split units installed during cold weather and praised the team's efficiency and fair pricing. Dawn recounted how Alex diagnosed her issue as less severe than anticipated and waived the service charge entirely, a decision that built lasting trust. For Anna Lam, Mike patiently worked with her non-English-speaking parents, taking videos of the ductwork to visually explain his findings.