Sears Appliance Repair

Sears Appliance Repair operates from 5101 Ashley Phosphate Road in North Charleston, South Carolina, serving the greater Charleston metro area including Goose Creek, Mount Pleasant, and Summerville. With 177 verified customer reviews generating a 4.3-star average rating, the franchise delivers appliance and HVAC repair services to residential clients across Dorchester and Berkeley counties. The service fleet operates seven days per week from 7 AM through 11 PM, providing daylong coverage for scheduled appointments and last-minute emergencies.

While national brand recognition provides access to OEM parts networks, customer feedback reveals mixed execution at the local service level. Technicians maintain manufacturer certifications for major appliance brands, though multiple reviewers documented repeated diagnostic visits that failed to resolve underlying issues. The $129 standard call-out charge appears consistently across billing inquiries.

Two customer interactions stand out in recent feedback. Jeff Vaughan reported technician Vincent arrived on time, called ahead as promised, and completed the repair without complications, earning a direct recommendation to neighbors. Conversely, Jonah Gadbois described a 13-day span without air conditioning while infant children remained in the home, marked by two no-show appointments and zero communication from either the technician or customer service. Nicholas Linde documented three separate service calls for a refrigerator leak that remained unresolved after paying $258 in call-out fees twice.