Whaley Foodservice

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Claim This BusinessAbout Whaley Foodservice
Whaley Foodservice operates as a commercial foodservice equipment repair provider serving the North Charleston area and greater Charleston metropolitan region. The company maintains standard weekday hours Monday through Friday from 8 AM to 5 PM, with 23 customer reviews currently reflected in their online rating. This business focuses primarily on repairing commercial kitchen equipment including walk-in refrigerators, ice machines, and food preparation machinery such as planetary mixers found in restaurants, catering operations, and institutional kitchens. Potential commercial clients should verify licensing and insurance status directly with the company before scheduling service calls.
Limited public information exists regarding the company's specific brand partnerships, certifications, or specialty service offerings. The absence of accessible website content makes it difficult to confirm detailed warranty terms, service guarantees, or preferred vendor relationships that might distinguish this provider from other commercial equipment repair shops in the Lowcountry region.
Customer experiences documented in recent reviews reveal conflicting service quality assessments. Reviewer Al Corbin specifically praised technician David Imrie for thorough, meticulous work repairing a refrigerant leak in a large commercial refrigerator, noting the professional approach and complete resolution. Conversely, several reviewers reported significant dissatisfaction with billing practices and customer service interactions, with concerns ranging from excessive diagnostic fees to disputes over travel charges and communication breakdowns. These contrasting accounts suggest potential inconsistencies in service delivery that prospective clients may wish to clarify before engaging this contractor.
What Customers Say
While 2 of 3 five-star reviews specifically commend technician David Imrie for thorough, meticulous refrigerant leak repairs and ice machine diagnostics, negative reviews from three customers describe problematic billing experiences involving excessive hourly charges, disputed travel fees, and difficulties with scheduling and communication.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Services
Commercial Refrigeration Repair
Service and repair of walk-in coolers, reach-in refrigerators, and refrigerated display cases commonly found in commercial kitchens.
Ice Machine Maintenance & Repair
Diagnostics and repair services for commercial ice making equipment to restore operation following mechanical failures.
Planetary Mixer Service
Repair of commercial stand mixers including brands such as Hobart, typically used in high-volume food production environments.
Refrigerant Leak Detection & Repair
Identification and sealing of refrigerant leaks in commercial refrigeration systems performed by qualified technicians.
Equipment Diagnostics
Professional assessment and diagnosis of commercial foodservice equipment problems, though customers should confirm associated fees in advance.
Preventive Maintenance
At least one positive review references maintenance-related service calls indicating some preventive care offerings.