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Claim This BusinessBailey Heating & Controls Inc. has served the Simpsonville community for over a decade, earning a 4.9-star average across 644 customer reviews on the strength of consistent, methodical HVAC service. The company operates Monday through Friday from 8 AM to 4:30 PM, providing residential heating and cooling solutions to homeowners throughout the Greenville County area. Their review volume demonstrates sustained local trust, with hundreds of area residents returning year after year for system replacements, emergency repairs, and seasonal maintenance.
The company distinguishes itself through expertise with modern refrigerant technology. Recent installations featured Puron Advance (R-454B) refrigerant systems, representing the industry's shift toward lower-global-warming-potential alternatives to older refrigerants. Technicians maintain competency across multiple equipment brands, with reviewer John Michala noting successful installation of a Carrier packaged system. This broad brand familiarity allows technicians to diagnose issues accurately regardless of equipment age or manufacturer, avoiding the parts-chasing loops that frustrate homeowners.
Customers repeatedly highlight specific technicians who delivered beyond-expected service. For Larry Zitzke, Chris arrived within hours of his call to provide a quote, then scheduled installation the same week, restoring heat within hours. When Rob Mehal faced a holiday-weekend crisis with heat pump failure, the technicians diagnosed a panel-breaker incompatibility, the builder had installed an undersized 40A breaker rather than the required 50A, and charged only the $99 trip fee rather than pushing unnecessary repairs. Eathel Bowen described Andrew as exceptionally professional during a fast-response emergency call.
Five of seven sampled reviewers award 5-star ratings, with consistent praise for diagnostic accuracy and honest assessments. Three reviewers specifically mention same-day or next-day response during heating emergencies. Two negative-adjacent reviews (4-star ratings) cite minor concerns: one about technician shoe covers and another about detail sharing during maintenance, but both acknowledge core competence. No reviewer describes a repeat issue or unresolved problem.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Complete heating and cooling system replacement, including new refrigerant conversions to R-454B.
Air conditioning diagnostics, refrigerant leaks, compressor issues, and seasonal tune-ups.
Furnace ignition problems, heat exchanger inspections, and heating system optimization.
Heat pump installation, electrical panel compatibility verification, and refrigerant recharging.
Same-day and next-day response for heating and cooling emergencies, prioritized by severity.
Thorough problem identification with transparent cost estimates before repair work begins.
Seasonal HVAC tune-ups to maintain system efficiency and prevent unexpected breakdowns.