Prime HVAC and Electrical

Prime HVAC and Electrical operates from 5790 Ferguson Rd in Bartlett, TN, holding dual licenses 82059 and 82060 for both HVAC and electrical work. The company maintains a 4.9-star rating across 243 reviews, reflecting consistent customer satisfaction in the Memphis metropolitan area. Serving Bartlett, Collierville, Germantown, Arlington, and the broader Shelby County region, this veteran-owned contractor handles residential and light commercial projects ranging from furnace replacements to full generator installations.

What distinguishes Prime HVAC and Electrical is their ability to handle interconnected HVAC and electrical projects under one team, eliminating coordination hassles for homeowners. They back select new system installations with a 10-year parts and labor warranty, a coverage term uncommon among regional competitors. Their 24/7 emergency availability means homeowners can call any time, with same-day service and weekend appointments standard rather than exception.

Customer reviews name specific technicians and scenarios that illustrate their service approach. Elena Han described a Generacgenerator installation completed over two days during a winter storm, with technicians ensuring gas water heaters and fireplates were reconnected afterward. Jessica OnyxD noted a downstairs furnace replacement where the crew voluntarily moved a heavy desk to the garage without being asked, calling it a "breath of fresh air" compared to other contractors. Technician Bradley earned multiple mentions for heater diagnostics and attitude.