Prime HVAC and Electrical

Prime HVAC and Electrical operates from Bartlett, Tennessee, delivering heating, cooling, and electrical solutions across Memphis, Shelby County, and West Tennessee, including Collierville. The company holds a 4.9-star rating accumulated from 288 customer reviews, reflecting consistent service quality in a competitive market. Their around-the-clock availability ensures homeowners can request service any day of the week.

A 10-year parts and labor warranty distinguishes this contractor from competitors, covering new system installations when customers maintain a required maintenance agreement. The warranty transfers with the home, adding resale value for buyers. Beyond traditional HVAC work, the company installs Generac generators, upgrades electrical panels, and mounts EV chargers for residential and commercial clients. Financing options and a $99 repair discount provide accessible entry points for urgent service needs.

Customer reviews highlight specific technicians and scenarios. Elena Han described a same-day generator installation completed before a winter storm, with the crew working through cold conditions and verifying all gas appliances post-install. Reviewers named Drew Goodwin for furnace diagnostics and Bradley for heater service, with both technicians praised for clear communication and professional demeanor. One review documented the crew moving heavy furniture without request, illustrating service beyond the quoted scope.