Home Services at The Home Depot

Home Services at The Home Depot operates as a general contractor serving Cleveland, Tennessee, and surrounding communities. The business holds a 3.5-star rating compiled from 6 customer reviews, providing service across standard weekday hours from 6 AM to 10 PM, with reduced Sunday hours from 8 AM to 8 PM. This Home Depot location-based service center handles a range of home improvement needs for residential customers throughout the Cleveland metropolitan area.

The Cleveland Home Depot location distinguishes itself through its integration with the broader Home Depot retail ecosystem, offering customers access to the retail store's extensive product inventory alongside contractor services. Reviewers note the availability of knowledgeable staff members who take time to assist customers personally, with multiple reviewers mentioning specific team members by name.

Customer experiences reveal mixed service quality. One reviewer recounts a positive interaction with Hunter at the Cleveland location regarding a lawn mower that would not crank, noting helpful follow-up after consulting the owner's manual. However, another reviewer describes a significant billing error involving kitchen and bathroom countertop orders that required three separate store visits to resolve, ultimately involving pricing discrepancies of $412 and $1,350. The reviewer notes that a supervisor callback was promised but never received.