Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor serving Cleveland, Tennessee, and surrounding communities. The business holds a 3.5-star rating compiled from 6 customer reviews, providing service across standard weekday hours from 6 AM to 10 PM, with reduced Sunday hours from 8 AM to 8 PM. This Home Depot location-based service center handles a range of home improvement needs for residential customers throughout the Cleveland metropolitan area.
The Cleveland Home Depot location distinguishes itself through its integration with the broader Home Depot retail ecosystem, offering customers access to the retail store's extensive product inventory alongside contractor services. Reviewers note the availability of knowledgeable staff members who take time to assist customers personally, with multiple reviewers mentioning specific team members by name.
Customer experiences reveal mixed service quality. One reviewer recounts a positive interaction with Hunter at the Cleveland location regarding a lawn mower that would not crank, noting helpful follow-up after consulting the owner's manual. However, another reviewer describes a significant billing error involving kitchen and bathroom countertop orders that required three separate store visits to resolve, ultimately involving pricing discrepancies of $412 and $1,350. The reviewer notes that a supervisor callback was promised but never received.
What Customers Say
Two of six reviews award 5 stars citing helpful staff and positive retail experiences, while the remaining reviews cite 1-2 stars pointing to pricing errors and communication breakdowns. Positive reviewers specifically name staff members who assisted them, whereas negative reviews focus on order fulfillment issues rather than technical HVAC work.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| WednesdayToday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
General Contractor Services
Home improvement and renovation services for residential properties including kitchen and bathroom updates.
Countertop Fabrication & Installation
Custom countertop and vanity top measurement, fabrication, and professional installation.
Appliance Sales & Support
Sales and initial setup support for home appliances including lawn equipment and outdoor power tools.
In-Store Product Assistance
Staff assistance with product selection, specifications, and troubleshooting for purchased items.
Project Coordination
Coordination of multi-trade projects including measurement, ordering, and contractor scheduling.