ACE Heating & Cooling, LLC

ACE Heating & Cooling operates from Crossville, Tennessee, serving the Upper Cumberland region including Cookeville, Sparta, and the surrounding counties. With a 4.4-star rating accumulated across 24 customer reviews, this locally-rooted contractor has built a track record maintaining older heating and cooling systems that many companies would simply replace. The business maintains round-the-clock availability, meaning homeowners can reach them regardless of when an equipment failure occurs.

What distinguishes ACE Heating & Cooling is their willingness to service equipment that other contractors walk away from. Reviewers specifically mention keeping a 30-year-old Sears and Roebuck system operational long past its expected lifespan, performing repairs on systems other technicians could not resolve, and handling multi-unit installations for larger residential properties. Their ability to source parts for vintage equipment and diagnose unusual problems appears repeatedly in customer feedback.

Technicians named in reviews include Jacob, who earned praise for replacing a compressor with patience while answering homeowner questions, and another technician who arrived on time to handle a complicated job involving multiple appliances. Customer Sten Bartleton noted they tackled an odd task to keep his family comfortable. However, one reviewer, David Kirk, reported being left without a callback after Jacob completed initial work, requiring him to hire a different company to finish the job.