Hiller Plumbing, Heating, Cooling, & Electrical

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Claim This BusinessAbout Hiller Plumbing, Heating, Cooling, & Electrical
Hiller Plumbing, Heating, Cooling, & Electrical maintains a 4.4-star rating drawn from 14 customer reviews in Crossville, Tennessee. This multi-trade contractor operates around the clock, with technicians available every day of the week for both scheduled appointments and emergency service calls. The business extends its reach beyond Crossville to serve customers throughout Tennessee, Alabama, Kentucky, and Florida, fielding teams equipped to handle plumbing, heating, cooling, and electrical projects ranging from routine maintenance to complex system replacements.
What distinguishes Hiller from other regional contractors is their breadth of in-house expertise across four distinct trades. Rather than subcontracting specialty work, they staff licensed professionals capable of diagnosing and repairing issues spanning water heaters, ductless mini-split systems, whole-house dehumidifiers, and smart thermostat installations. Their website references trenchless pipe repair as a specialized offering, a technique that minimizes excavation disruption for sewer and water line replacements. The company also addresses indoor air quality concerns, integrating products like whole-home dehumidification to complement traditional heating and cooling systems.
Reviewers who needed urgent assistance share specific accounts of the company's responsiveness. One customer describes calling on a Sunday morning before travel, noting that other contractors advertising 24/7 emergency service failed to return calls, while Hiller answered immediately, provided a repair window, and arrived on schedule at a fair price. Another reviewer recounts a same-day visit for gas line installation that uncovered a preexisting water leak in the crawlspace; three technicians collaborated throughout the day to restore both systems. These accounts suggest a commitment to transparent communication and practical problem-solving, with technicians taking time to explain issues in accessible language.
What Customers Say
Three of six named reviewers awarded five stars, praising same-day emergency response and technician expertise in explaining repairs. Negative feedback centers on upselling during maintenance visits and unexpected trip charges, while positive reviews highlight fair pricing and thorough communication.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Air Conditioning Repair & Maintenance
Diagnoses cooling failures, performs tune-ups, replaces failed components, and recommends system replacement when repairs exceed practical thresholds.
Heating System Repair
Addresses furnace and heat pump malfunctions, including ignition problems, airflow restrictions, and thermostat integration issues.
Plumbing Drain Cleaning
Clears slow drains and complete blockages using appropriate techniques based on pipe material and blockage severity.
Water Heater Installation & Repair
Installs traditional tank-style and tankless units, diagnoses temperature inconsistencies, and addresses leak concerns.
Gas Line Installation
Runs new gas lines for appliances including stoves and furnaces, with testing and permitting coordination.
Electrical Service Work
Handles circuit upgrades, electrical repairs, and equipment changeouts, drawing on multi-trade capability.
Indoor Air Quality Solutions
Recommends and installs whole-house dehumidifiers and ventilation improvements to address humidity-related comfort issues.
Trenchless Pipe Repair
Offers no-dig pipe lining and replacement for damaged sewer and water lines, minimizing landscape disruption.