Hiller Plumbing, Heating, Cooling & Electrical
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About Hiller Plumbing, Heating, Cooling & Electrical
Hiller Plumbing, Heating, Cooling & Electrical operates from its Goodlettsville headquarters serving the greater Nashville metro area alongside communities in Alabama, Kentucky, and northern Florida. With 2,441 client reviews generating a 4.8-star average rating, the contractor has cultivated a substantial regional presence through its multi-trade model, unifying plumbing, heating, cooling, and electrical services under one organizational roof. The company maintains round-the-clock availability, meaning a homeowner facing a burst pipe at midnight or a nonfunctional AC unit on a July holiday reaches the same dispatch queue as routine service callers.
What distinguishes this contractor from regional competitors is its investment in diagnostic technology and specialized repair methodologies. The team utilizes camera-based pipe inspection equipment, enabling targeted repairs without exploratory digging. Their service portfolio includes trenchless pipe relining, a technique that restores compromised sewer lines through minimal surface disruption. Additionally, the company installs whole-house dehumidification systems and smart thermostat platforms, addressing indoor comfort concerns that extend beyond simple temperature control.
Customer narratives reveal consistent patterns around responsiveness and technician conduct. Reviewer Zachary Xanthos described a same-day heat system failure resolved within three hours, including parts procurement, on the coldest evening of the year. Former client Melissa Tauber highlighted installation crews Tucker and Dylon who remained on-site past initial quitting time to complete an HVAC replacement, while also engaging her children between tasks. Another reviewer, Sheri Thompson, credited technician Takoda with safely navigating a twenty-foot elevation to replace recessed lighting, then volunteering to relocate her personal ladder unprompted.
What Customers Say
Five verified reviewers specifically describe same-day or urgent-response scenarios, with times ranging from morning calls arriving within an hour to overnight emergencies resolved before noon. Customer identification of individual technicians totals eleven named staff members across fifteen reviewed interactions, suggesting a decentralized service model where homeowners interact directly with field technicians rather than gatekeeping dispatchers. Pricing appears once in negative context versus skill and timeliness in all five-star accounts.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Emergency Plumbing Response
Burst pipes, severe leaks, and backed-up drains receive priority scheduling, with 24-hour availability for urgent situations.
Drain Cleaning & Camera Inspection
Hydro-jetting and mechanical rooter services paired with video camera diagnostics to locate blockage points accurately.
Water Heater Installation
Replacement of conventional tank units and conversion to tankless configurations, covering permit acquisition and code compliance.
Trenchless Pipe Repair
Sewer line restoration through cured-in-place pipe lining, minimizing yard excavation and landscape disruption.
HVAC System Replacement
Complete heating and cooling unit swaps, including equipment sizing, ductwork modification, and refrigerant charging.
Heating Repair & Maintenance
Furnace diagnostic services, ignition component replacement, and seasonal tune-ups to prevent wintertime failures.
Indoor Air Quality Solutions
Whole-house dehumidifier installation and smart thermostat integration addressing humidity imbalance and remote system control.