Bill Owens Heating & Air Conditioning Inc

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About Bill Owens Heating & Air Conditioning Inc
Bill Owens Heating & Air Conditioning Inc serves the greater Chattanooga metropolitan area from Hixson, Tennessee. With 102 verified customer reviews generating a 4.6-star average rating, this contractor has built a track record spanning multiple communities across Hamilton County. The company holds BBB Outstanding Award recognition and fields NATE-certified service technicians alongside factory-trained employees. Both HVAC and electrical licensing through the state of Tennessee confirm regulatory compliance, with bonding and insurance providing additional consumer protection.
This contractor distinguishes itself through professional certifications that exceed basic trade requirements. All service technicians carry NATE (North American Technician Excellence) credentials, verifying competency through industry-standard testing. The company operates as a fully licensed HVAC and electrical contractor in Tennessee, a dual credential that allows seamless coordination of equipment replacements requiring electrical work. Factory training from equipment manufacturers ensures technicians service brands correctly, while bonded and insured status protects homeowners during installation work.
Customer reviews illuminate real service experiences. One reviewer described technician Zach arriving the same day to diagnose a heating unit that refused to reach temperature, quickly identifying and repairing the fault. Another reviewer detailed receiving a detailed quote from Brian Owens, who personally oversaw the installation crew and ensured every question was answered. These accounts describe a contractor willing to send experienced personnel quickly and to explain work scope clearly before proceeding.
What Customers Say
Seven reviewed customers rated their experience; five awarded five stars citing diagnostic skill and fair pricing, while two awarded lower ratings mentioning markup concerns on parts. Positive reviews specifically name technicians Zach and Brian, while negative reviews focus on cost without naming individual staff.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| Thursday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | Closed |
Services
System Inspections
Comprehensive evaluation of heating and cooling equipment performance and efficiency.
Service Contracts
Scheduled maintenance agreements to maintain equipment reliability year-round.
AC Repair & Maintenance
Diagnostics, tune-ups, and repairs for air conditioning systems.
Heating Repair & Maintenance
Heat pump and furnace service including same-day emergency calls.
New System Installation
Complete replacement with detailed scope-of-work documentation and professional installation.
Financing Options
Payment plans and financing available for major repairs and replacements.