Northgate Parts, Inc.

Northgate Parts, Inc. operates as an HVAC and recreational vehicle service provider in Hixson, Tennessee, holding a 4.6-star rating from 146 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, with Saturday availability until noon and Sunday closures. Serving the greater Chattanooga metropolitan area, including Hixson and surrounding communities, the company has built its reputation on manufactured home and RV-specific component services spanning setup, trim, and climate control systems.

What distinguishes Northgate Parts from standard HVAC contractors is their specialized focus on RV and manufactured home systems, a niche that requires different diagnostic approaches compared to traditional residential heating and cooling. Multiple reviewers commend the service department for going beyond customer expectations through timely communication and transparent pricing. The team handles repairs ranging from propane sensor diagnostics to slide-out awning evaluations, often completing work within a reasonable one-hour minimum shop fee.

Customer experiences highlight specific team members who deliver exceptional service. One reviewer describes Dave and his professional team going out of their way to provide support even five years after an initial air conditioner sale. Another customer recounts a last-minute visit for a suspected propane leak where technicians thoroughly checked the system, replaced the sensor, and provided assurance about safety. A third reviewer notes the team honestly assessed a slide-out awning that could not be repaired due to unavailable parts, recommending the customer hold off on replacement rather than pushing unnecessary work.