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About Shell
Shell at 1478 5th Street in Jellico, Tennessee operates as a 24-hour fuel and convenience destination serving the northern Tennessee region along Interstate 75. The station holds a 3.7-star rating compiled from 176 customer reviews, positioning it within the regional network of Shell-branded fuel providers. This location offers a c-store, restaurant services, and multiple fuel grades including Shell V-Power NiTRO+ Premium Gasoline, Midgrade, Regular, and Diesel options.
What distinguishes this Jellico Shell location is its participation in the Shell Card Business Flex program offering a 3-cent-per-gallon discount for commercial customers, alongside Kroger loyalty integration allowing fuel points to accumulate with grocery purchases. The forecourt maintains 24-hour availability with air service and ATM access, though customer feedback indicates pump technology reliability varies between stations at this location.
Recent reviews highlight specific service experiences worth noting. One customer described encountering a non-functional pump requiring relocation to a second station, while another detailed an extended wait during a card-verification process involving approximately 15 minutes. A separate reviewer noted trash accumulation and an unresponsive cashier during a late-evening visit. These individual accounts suggest service consistency may fluctuate depending on time of day and staffing.
What Customers Say
Of 7 detailed reviews, 4 cite specific service issues including pricing concerns, pump malfunctions, or staff responsiveness, while 3 acknowledge acceptable fuel quality or competitive pricing. The rating of 3.7 stars reflects mixed customer sentiment centered on operational consistency.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Fuel Dispensing
24-hour gasoline and diesel dispensing including premium, midgrade, and regular octane levels.
C-Store Shopping
Convenience store offering food, beverages, and travel essentials.
Restaurant Service
On-site food offerings for dine-in or takeout purchase.
Air Service
Tire inflation air available at forecourt for customer use.
ATM Access
Automated teller machine located on premises for cash withdrawals.
Fleet Fueling
Shell Card Business Flex commercial discount program for business fleets.
Loyalty Points
Kroger loyalty integration allowing fuel points accumulation with purchases.