Tri-City Air

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About Tri-City Air
Tri-City Air delivers heating and cooling solutions to homeowners throughout Kingsport, Tennessee. With a 4.7-star average compiled from 436 customer reviews, the contractor has built a track record of service across the region. The team operates around the clock, every day of the week, ensuring residents have access to climate control support when unexpected breakdowns occur. Readers will find the company listed under HVAC contractor categories in local business directories.
Several details distinguish this contractor from others serving the same market. Reviewers consistently mention mini-split system installations as a specialty, with one client noting the team completed two such projects. Multiple customers referenced receiving multi-level quotes that presented good, better, and best options for equipment upgrades. The crew arrives prepared to handle both newer installations and aging units requiring routine maintenance, suggesting broad technical capability across equipment ages and brands.
Homeowners sharing their experiences highlighted specific team members. Kelly earned recognition for providing detailed measurements and fair pricing during consultation. Technicians Greg and Austin were cited for thorough installation work, cleanup practices, and respectful communication throughout the process. Another reviewer described a technician named Darren who performed comprehensive inspections of both indoor and outdoor heat pump components before recommending repairs. The company's responsiveness emerged as a theme, with one customer noting same-day arrival during a system failure and another mentioning swift replacement scheduling within four days of the initial call.
What Customers Say
Every reviewer awarded a 5-star rating, with five distinct technicians named across the testimonials. Multiple customers emphasized the contractor tested equipment comprehensively before proposing solutions, distinguishing this approach from competitors who provided estimates without diagnostic verification. Pricing appeared in both positive and neutral contexts, with satisfied clients characterizing costs as fair.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Mini-Split Installation
Installation of ductlessmini-split systems including detailed measurement, pricing consultation, and post-installation cleanup.
Heat Pump Service
Inspection and repair of heat pump systems covering both indoor and outdoor components.
Furnace Replacement
Complete furnace replacement with testing of existing equipment before recommendingnew unit installation.
Cooling System Replacement
Outdoor and indoor cooling unit replacements with communication throughout the project timeline.
Routine Maintenance
Scheduled service visits for HVAC systems including tune-ups and diagnostics.
Thermostat Installation and Repair
Installation of new thermostats with responsive service for faulty components post-installation.