865 HVAC & Plumbing

865 HVAC & Plumbing serves residential and commercial clients throughout Knoxville and surrounding East Tennessee communities. With 681 verified client reviews earning a near-perfect 4.9-star rating, the company has established itself as a trusted name in both heating and cooling system services as well as plumbing repairs. Operating Monday through Friday from 7 AM to 5 PM, the contractor handles routine maintenance, emergency repairs, and system replacements for homeowners across the region.

Without access to company website details, what distinguishes this contractor emerges through documented client experiences rather than marketing claims. Clients consistently report direct communication with decision-makers when issues arise, and the company maintains a commitment to resolving disputes rather than ignoring customer concerns.

A February 2024 review describes how the company responded when a client's heat failed on a Wednesday evening, technicians arrived at the home by Thursday morning within two hours of the initial call. Another detailed experience involved a repair that required multiple visits: the original technician failed to identify a disconnected compressor wire, but after the client contacted the company, a different technician completed the work and the owner addressed outstanding charges directly. The reviewer noted the original technician was terminated, and the water drain issue was resolved as part of settling the account.