AJ's Appliance Parts Sales & Service

AJ's Appliance Parts Sales & Service supplies replacement components and refurbished equipment to homeowners across Knoxville and the surrounding communities. With a 4.5-star average compiled from 56 customer reviews, the shop has built a steady reputation for carrying extensive inventory of parts for washers, dryers, dishwashers, refrigerators, and freezers. The business operates Monday through Friday from 9 AM to 4:30 PM and Saturday from 9 AM to 2:30 PM, with Sunday marked as closed. Located conveniently for East Knoxville residents, the operation fills a niche for customers seeking parts that larger retailers no longer stock or who are considering pre-owned appliances as a cost-saving alternative.

What distinguishes AJ's from bigger-box competitors is their willingness to special-order components and their hands-on approach to vetting used appliances. Before any resale, the team tests each machine to confirm functional operation, a practice multiple reviewers have highlighted as a mark of quality. The shop also offers delivery within the local area, making it practical for customers without reliable transportation to access replacement parts or appliances. Their inventory spans both common brands and harder-to-find models, which serves the needs of older-homeowners whose appliances are no longer covered by mainstream warranty programs.

One reviewer described an elderly customer's experience purchasing a refurbished washer that later developed mechanical issues within two months. The reviewer noted that follow-up communication did not meet expectations, and the customer ultimately replaced the appliance rather than pursue further repair. Other customers have reported positive outcomes, including a reviewer who located a specific part the shop had supplied previously and praised the staff's ability to recognize and source unusual components. Another customer highlighted the delivery service as a key factor in their repeat business with the shop.