All-Star Heating and Air Conditioning

HVAC contractor
4.8(498 reviews)
3541 Neal Dr, Knoxville, TN 37918
All-Star Heating and Air Conditioning

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About All-Star Heating and Air Conditioning

All-Star Heating and Air Conditioning has kept Knoxville families comfortable since 1989, accumulating roughly 35 years of hands-on experience in East Tennessee's demanding climate. The company holds ACCA-certified technicians who handle residential heating, cooling, and air quality projects across more than a dozen neighborhoods including Farragut, Powell, Karns, and the wider Knoxville metro. With a 4.8-star average drawn from nearly 500 client reviews, the contractor has earned a reputation for showing up on time, explaining repair options clearly, and stands behind every job with multiple solution paths tailored to homeowner budgets.

What distinguishes this contractor from others operating in Knox County is their commitment to round-the-clock availability. Every day of the week, including weekends and holidays, their dispatch line stays open for homeowners facing heating failures during a January freeze or AC breakdowns during August heat index warnings. Their membership program provides scheduled preventative maintenance alongside priority service for enrolled clients, helping residents avoid emergency repair calls entirely. The company also integrates plumbing services under one roof, solving water heater replacements and related domestic water needs without coordinating separate contractors.

Homeowners who left reviews consistently mention specific technicians who resolved urgent situations. Tim Olvey's water heater failed completely, and installers Alex and Golden arrived the same day he called, diagnosed the unit, secured a replacement, and installed it by the following morning. Aileen Rapton credited Thomas A. with professionalism and expertise that restored heat during bitter cold weather. Fred has appeared in multiple reviews for diagnosing unusual issues like misting spray from units and taking the time to show customers before-and-after documentation of the repairs.

What Customers Say

All 7 named reviewers awarded 5-star ratings, with technicians Fred, Jon Anderson, Thomas A., Alex, and Golden each receiving direct recognition for their professionalism and problem-solving ability. Five reviews specifically mention same-day or next-day service response, and multiple customers note that technicians explained what they were doing and showed documented proof of repairs.

4.8 · 498 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

AC Repair & Maintenance

Diagnostic services, refrigerant recharges, compressor repairs, and seasonal tune-ups for residential cooling systems.

AC Installation & Ductless Mini Splits

New system installs and mini-split configurations for homes without existing ductwork or room-by-room cooling needs.

Furnace & Heat Pump Repair

Heating system diagnostics, ignitor and blower motor repairs, and heat pump servicing for East Tennessee winters.

Furnace Replacement

Full furnace swaps with budget-conscious options, including installation and old unit disposal.

Indoor Air Quality Solutions

Duct cleaning, UV light installation, HEPA filtration, humidifiers, dehumidifiers, and smart thermostat setups.

Plumbing & Water Heaters

Water heater replacement and plumbing services handled through Dean Plumbing partnership.

Frequently Asked Questions