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Claim This BusinessAbout BESCO
BESCO operates in Knoxville, Tennessee as an electrical contractor serving the greater Knoxville metro area and surrounding East Tennessee communities. The business maintains a 3.9-star rating accumulated across 26 customer reviews, indicating moderate but measurable satisfaction among its client base. Their presence at besco.com/mep-knoxville suggests a broader mechanical, electrical, and plumbing service scope beyond standard residential electrical work. Operating hours extend around the clock daily, which positions them to handle urgent residential calls and time-sensitive commercial projects.
Specific service offerings require direct inquiry to confirm, as the business's digital properties did not surface detailed capability statements or manufacturer partnerships during review compilation. The company appears to handle both new construction coordination and service-call response, with at least one documented case involving external retail tenant improvement work. Comparative pricing feedback from reviewers suggests their cost positioning sits above some regional competitors, though the premium may reflect specialized expertise or response-speed advantages in a market where multiple contractors reportedly struggle to return telephone inquiries.
Customer experiences reveal named technician Robert Herman, whom a reviewer specifically credited with delivering strong customer service during an oven replacement project initiated through a major retailer referral. Another homeowner documented successful emergency power restoration following hurricane damage in adjacent North Carolina markets. Mixed feedback includes concern from contractors who coordinated sub-work on larger projects, citing communication gaps and job-site coordination challenges, account points that merit direct conversation with the estimator before commit.
What Customers Say
Across 8 extractable reviews, sentiment divides sharply: four reviewers awarded five stars citing responsive service, post-hurricane repair success, and specific technician praise, while three reviewers assigned one star citing vehicle damage accountability issues and sub-contractor coordination failures. The single four-star review notes faster response times amid a regional pattern of non-returning contractors despite higher cost.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Electrical Repair & Troubleshooting
Diagnostic services identifying circuit faults, panel issues, and wiring problems in residential settings.
Emergency Electrical Service
24/7 urgent response availability for power outages, electrical hazards, and safety-critical repairs.
Outdoor & Weather Damage Repair
Post-storm power line restoration and weather-related electrical system rebuilding.
Appliance Circuit Installation
Dedicated circuit installation for major appliances including ovens and electric ranges.
Commercial Tenant Improvement Coordination
Project coordination for retail and commercial space electrical upgrades including subcontractor management.