CE (Carrier Enterprise)

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About CE (Carrier Enterprise)
Carrier Enterprise operates as a licensed HVAC equipment distributor serving commercial clients and contractor partners across Knoxville and the greater Tennessee region. With a 3.3-star average drawn from 22 client reviews, this Carrier dealer has maintained operations since establishing its Knoxville location and holds proper state licensing for equipment distribution. The facility operates Monday through Friday from 7:30 AM to 4 PM, coordinating deliveries and pickups for trade professionals needing residential and light commercial systems.
As an authorized Carrier Enterprise dealer, the business provides access to the full line of Carrier residential and commercial HVAC equipment, including air conditioners, furnaces, and heat pumps. The distributor offers will-call pickup and scheduled delivery services for contractor customers. However, specific warranty details, rebate programs, or specialized installation guarantees are not prominently displayed on their current website.
Customer feedback indicates ongoing challenges with order accuracy, with multiple reviewers reporting receiving incorrect parts including an instance involving a blower motor for a 01 furnace. Additionally, several clients have noted attitude concerns when interacting with warehouse staff, particularly during delivery and pickup procedures. These service consistency issues appear alongside positive mentions of helpful staff who assisted drivers upon arrival.
What Customers Say
Of 22 reviews, 3 clients awarded 5-star ratings praising staff friendliness and dock assistance, while 3 clients gave 1-star reviews citing wrong parts and warehouse staff attitude. The remaining 16 reviews provide limited detail, though the pattern suggests inconsistent customer service experiences across order accuracy and professional interactions.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Carrier Air Conditioner Sales
Full line of Carrier residential and commercial cooling systems available for contractor purchase.
Carrier Furnace Distribution
Gas and electric furnaces including older model parts like the 01 furnace referenced in reviews.
Carrier Heat Pump Systems
Heat pump inventory for residential and light commercial HVAC replacement.
Will-Call Pickup
Contractors can pick up equipment directly at the Knoxville warehouse during operating hours.
Delivery Coordination
Scheduled delivery service for large orders, though some reviewers report dock access challenges.
Parts Special Ordering
Ordering specific components like blower motors and replacement parts for Carrier equipment.