Central Alignment Service Center
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About Central Alignment Service Center
Central Alignment Service Center operates as a wheel alignment specialist in Knoxville, Tennessee, earning a 4.3-star rating across 122 customer reviews. The shop maintains consistent weekday hours from 7 AM to 5 PM, Monday through Saturday, serving drivers throughout the Knoxville metropolitan area who need precise wheel alignment and related tire services.
What distinguishes this alignment shop is its commitment to transparency and customer follow-through. Reviewers repeatedly highlight honest assessments and fair pricing, with one customer noting the team recommended delaying brake replacement rather than pushing unnecessary service. The shop also stands behind its work, addressing alignment concerns that reappear after service at no additional charge. Multiple reviewers cite Christian-based business values as part of their positive experience, describing the team as operating with integrity.
Patrick emerges as a technician several reviewers specifically credit for helpful, knowledgeable assistance. One customer describe Patrick as kind and helpful when handling a same-day tire emergency caused by a pothole. Another mentions Patrick walked them through understanding their daughter's vehicle needs. While some reviewers express frustration with specific experiences, the overall pattern reflects a shop that prioritizes clear communication and stands behind its service quality.
What Customers Say
Of 6 detailed reviews, 5 award 5 stars citing honest assessments, fair pricing, and follow-up service. One 3-star review notes missed tire damage, while a 1-star review references attitude issues. The single recurring negative theme involves customer service interactions rather than technical work quality.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | 7 AM–5 PM |
Services
Wheel Alignment
Computerized 4-wheel alignment service to restore proper vehicle handling and tire wear.
Tire Rotation & Service
Tire rotation, balancing, and inspection to extend tire life and ensure even wear.
Tire Replacement
Tire replacement for damaged or worn tires, including emergency same-day service.
Brake Inspection & Repair
Brake system evaluation with honest recommendations on whether replacement is needed.
Suspension & Steering Check
Inspection of steering and suspension components that affect alignment and handling.