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Claim This BusinessAbout Foothills Mechanical Service, LLC
Foothills Mechanical Service operates as an HVAC contractor serving homeowners throughout Knoxville and the surrounding Tennessee communities. The business maintains a 4.9-star rating accumulated across 71 customer reviews, reflecting consistently positive experiences reported by local residents. Potential customers can reach the team directly at (865) 856-0030 for heating and cooling needs ranging from routine maintenance to complete system replacements.
Customer reviews reveal several distinguishing characteristics of this contractor. Multiple reviewers emphasize the team's commitment to accurate diagnostics and fair pricing, a contrast to experiences with competitors who proposed costly repairs that proved unnecessary. Reviewers specifically mention transparent communication about problems and solutions, with technicians taking time to explain issues without employing high-pressure sales tactics. The feedback suggests Foothills Mechanical prioritizes long-term relationships with homeowners over maximizing revenue on each service call.
Named technicians appear throughout the review history, providing insight into specific customer encounters. One reviewer recounts calling Foothills after another company quoted $2,500 for a metering device repair, only to learn from this team that the actual issue involved refrigerant overcharging, a problem the technicians resolved for approximately $200. Another customer credits Doug Wilson with providing a straightforward quote for new equipment without attempting upsells, while a third reviewer specifically praises Matt for knowledgeable, friendly service delivered on schedule.
What Customers Say
All 71 reviewers awarded 5 stars except one 2-star review citing concerns about post-installation odors and pricing disputes on warranty work. Positive reviews frequently highlight diagnostic accuracy and cost savings, with multiple customers mentioning specific technicians like Matt, Doug Wilson, and Tyler.
Services
AC Repair & Maintenance
Diagnostic services for cooling system failures, refrigerant issues, and component repairs including coils, compressors, and capacitors.
Heating System Service
Repair and maintenance for furnaces and heat pumps, addressing ignition problems, airflow restrictions, and thermostat malfunctions.
New Equipment Installation
Complete heating and cooling system replacements including load calculations, proper sizing, and professional setup.
System Diagnostics
Thorough inspection and testing to identify root causes of system failures before recommending repairs.
Preventive Maintenance
Seasonal tune-ups designed to extend equipment lifespan and maintain efficiency throughout the year.
Ductwork Evaluation
Assessment of duct integrity and airflow distribution to ensure optimal performance from new or existing systems.