Giles Heating and Air

Giles Heating and Air serves the greater Knoxville metro and surrounding southeast Tennessee communities, including Athens, Cleveland, Loudon, Niota, Charleston, and Sweetwater. With a 4.6-star average drawn from 65 verified client reviews, the contractor has built a consistent track record across heating repair, air conditioning installation, gas line servicing, and indoor air quality testing. The company emphasizes a personal approach, telling prospective clients they will be treated like family.

This contractor distinguishes itself through gas unit expertise and comprehensive air quality services. Beyond standard heating and cooling repairs, they offer gas line installation and safety inspections alongside air quality testing, a combination that addresses both system performance and homeowner health concerns. Their service area stretches from Loudon through Cleveland, covering multiple communities in between, which speaks to operational capacity for both scheduled maintenance and urgent calls.

Client feedback highlights specific scenarios worth noting. One reviewer described a same-day emergency where Tony arrived within 90 minutes of the initial call and completed the repair in under an hour. Another account referenced a full HVAC replacement handled "a lot less than I expected to pay" with installations completed quickly enough to address a summer cooling urgency. Technicians named in reviews, Tony, Shane, Jake Simpson, and Ashley, appear across multiple positive accounts describing professional explanations, thorough diagnostics, and transparent decision-making.