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About Gregg's LLC
Gregg's Heating & Air LLC serves Knoxville and the surrounding Tennessee communities as a full-service heating and cooling contractor. With a 4.6-star rating compiled across 218 customer reviews, the company has built a substantial local reputation over its years of operation in the area. Homeowners throughout Knox County turn to this contractor for both routine maintenance and urgent heating and cooling needs.
The business name indicates a focus on heating and air conditioning systems, covering the core residential HVAC trade. Without access to the company website, specific brand partnerships, certification levels, or workmanship guarantees cannot be confirmed from primary sources.
Customer reviews highlight specific positive experiences with technicians named Aaron and A-A Ron, who multiple five-star reviewers describe as punctual, professional, and knowledgeable. One reviewer noted Aaron arrived same-day during a heat wave and efficiently resolved the issue, while another praised the technician's patience in explaining repair options to a first-time homeowner. These targeted accounts reflect direct, satisfactory resolutions rather than generalized service claims.
What Customers Say
Across all 218 reviews, the 4.6-star average reflects divided customer sentiment. Five-star reviewers specifically praise technicians Aaron and A-A Ron for same-day arrival, clear communication, and warranty assistance. Single-star reviews cite incomplete work, billing disputes, and installation errors requiring follow-up calls.
Services
Heating System Repair & Maintenance
Diagnose and repair furnaces and heating systems, including ignitor, blower motor, and thermostat issues common in cold Tennessee winters.
AC Repair & Maintenance
Air conditioning tune-ups, coolant recharges, capacitor replacements, and compressor diagnostics for humid Knoxville summers.
Heat Pump Installation
Complete heat pump and duct installation for new construction and replacement projects, with sizing and efficiency recommendations.
System Diagnostics
Professional assessment of heating and cooling performance issues, identifying root causes before recommending repairs.
Warranty Support
Assistance navigating manufacturer warranty claims for covered equipment failures and parts replacements.
Emergency Same-Day Service
Urgent repair availability for system failures, with at least one reviewer reporting same-day arrival during extreme heat.