Hatmaker Heating and Cooling – Now Part of True Comfort Heat and Air

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Claim This BusinessAbout Hatmaker Heating and Cooling – Now Part of True Comfort Heat and Air
Hatmaker Heating and Cooling operates as part of True Comfort Heat and Air, serving residential clients throughout Knoxville, Tennessee. The company maintains a perfect 5.0-star rating based on 64 customer reviews, reflecting consistent delivery of heating and cooling solutions. Residents in nearby communities including Seymour, Maryville, and Lenoir City rely on their team for new equipment installations and system repairs.
While the company does not have published website details about brand partnerships, customer reviews reveal they handle comprehensive installations including surge protection devices, UV light air purification systems, and air ionization technology. The team also installs smart thermostats and performs mini-split system setups for residential additions and garage spaces. Multiple reviewers commend their fair pricing structure and willingness to accommodate additional requests during installation projects.
Customer accounts reference technician Justin Hatmaker by name, along with team members Robbie and Travis, noting their thorough communication and same-day response capabilities. One reviewer describes how the team arrived the day after an emergency call during winter weather, while another highlights their detailed explanations that inspired complete confidence in the recommended solutions. Several customers mention the team completed extensive work including duct modifications and multi-component upgrades in a single service appointment.
What Customers Say
Sixty-four reviews collectively award five stars, with three specifically mentioning same-day or next-day emergency arrival. Customers repeatedly praise fair pricing, thorough explanations, and installations completed correctly on the first visit.
Services
New HVAC System Installation
Complete heating and cooling unit replacement including professional setup and testing.
Indoor Air Quality Add-Ons
UV light sterilization, air ionization systems, and surge protectors for existing or new equipment.
Smart Thermostat Installation
WiFi-enabled thermostat configuration and programming for modern climate control.
Mini-Split System Setup
Ductless heating and cooling installation for home additions, garages, and converted spaces.
System Tune-Ups and Repairs
Diagnostics, maintenance, and component-level repair for aging equipment.