Henshaw's Heating & Air Conditioning

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About Henshaw's Heating & Air Conditioning
Henshaw's Heating & Air Conditioning has operated as a heating contractor in Knoxville, Tennessee for more than 20 years, earning a 4.4-star average across 118 verified client reviews. The locally owned company holds state licensing and employs master technicians who handle residential furnace installation, comprehensive AC service, and seasonal system maintenance. Residents in Fountain City, Bearden, and the surrounding Knox County communities rely on Henshaw's for both routine tune-ups and emergency heating repairs, calling on the team when winter temperatures plunge or summer heat waves push cooling systems to failure.
What distinguishes Henshaw's from corporate HVAC chains is the continuity of service , customers repeatedly request the same technician who knows their system's history and quirks. Multiple long-term clients describe relationships spanning five years or more with the same service professional, noting that Mike, Tim, and Andy recognize recurring problems without requiring repeated diagnostics. The company maintains straightforward pricing even amid economic inflation, and reviewers across the dataset praise the honesty and dependability of the crew rather than referencing manufacturer partnerships or specialty certifications.
Tim arrived at Luke Valentine's property within days of a broken communicating blower motor, securing the part and completing the repair at a fraction of a previous quote from a national chain. Karli Vincent's technician Mike handled her family's furnace replacement after years of maintaining their existing unit, understanding its specific quirks. Five reviewers specifically name Mike, Andy, or Tim, with accounts of same-day response during heat emergencies and respectful treatment of properties.
What Customers Say
Six of six recent reviewers award 5 stars, with three explicitly noting cost savings compared to corporate competitors. Mike appears in two reviews as the primary technician, while Tim and Andy each receive named recognition. All positive reviews cite repeat business or referrals, indicating strong client retention despite the absence of negative feedback in the dataset.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Furnace Installation & Replacement
Complete heating system replacement including new unit selection, removal of aging equipment, and professional installation backed by workmanship guarantees.
AC Repair & Maintenance
Cooling system diagnostics, refrigerant service, blower motor repair, and preventive tune-ups to extend equipment lifespan.
Heating System Tune-Ups
Seasonal furnace maintenance inspecting heat exchangers, burners, thermostats, and safety controls for optimal performance.
Emergency HVAC Service
Priority response for system failures during extreme temperature events, with same-day availability for qualifying issues.
New System Consultation
guidance on equipment sizing, efficiency ratings, and Rebate eligibility for homeowners upgrading from aging infrastructure.
Commercial HVAC Maintenance
Heating and cooling service for small businesses, light commercial properties, and multi-unit residential buildings.