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Claim This BusinessAbout Hickory Home & Cabin Repair
Hickory Home & Cabin Repair operates as a property-maintenance specialist serving Knoxville and the surrounding Sevier County area. The business holds a perfect 5.0-star rating accumulated across 11 published client reviews, reflecting consistent execution across residential and short-term rental contexts. Their service catalog spans HVAC installation and repair, hot tub maintenance, electrical troubleshooting, and broader cabin-upkeep solutions tailored specifically to vacation-rental properties.
What distinguishes this contractor is their focus on multi-system turnaround for rental cabins, addressing the cascading consequences when guests report inoperable hot tubs or climate failures during peak booking windows. The business offers centralized project coordination, eliminating the need for property managers to juggle separate electricians, HVAC technicians, and plumbers for disparate issues. Their 24/7 emergency dispatch capability ensures rapid response outside standard business hours, a practical feature for properties generating nightly revenue.
Customer testimonials reveal specific scenarios demonstrating field performance. Josh, identified as the primary technician in three reviews, resolved a non-responsive GFCI outlet situation in an older cabin where standard reset procedures failed, took time to explain root causes, and ensured the property owner understood preventive measures. Another reviewer described a same-day arrival within 60 minutes during a late-weekday evening when whole-house air conditioning failed entirely. Multiple reviewers specifically noted fair pricing alongside professional demeanor.
What Customers Say
Eight reviewers each award 5 stars, with three explicitly citing technician Josh and his crew. Two reviews describe same-day or sub-hour response times during off-hours emergencies involving electrical and HVAC failures. Pricing appears once in a positive context as fair, contrasting with typical service-industry price complaints.
Services
HVAC Installation, Maintenance & Repair
Full-spectrum heating and cooling services including central air, split systems, and custom installations for unconventional spaces like workshops.
Hot Tub Repair & Service
Diagnosis and repair of heating, jet, and filtration issues to restore functionality for guest-use amenities.
Electrical Repairs
Wiring updates, GFCI troubleshooting, and safety-related electrical work for aging cabin infrastructure.
Cabin Maintenance Packages
Periodic service plans tailored for short-term rental properties covering multiple systems under scheduled visits.
Inspection Repairs & Corrections
Addressing code-compliance issues and correcting deficiencies found during property inspections.
Emergency Rapid Response
After-hours dispatch for urgent repairs including same-day callouts for HVAC failures and electrical hazards.