Hicks Services

Hicks Services holds a 4.9-star rating from 50 verified reviews, reflecting consistent quality across residential and commercial plumbing jobs in Knoxville and throughout East Tennessee. Operating within a 50-mile radius of Knoxville, the company serves Knox County and neighboring communities with the full scope of plumbing repairs, installations, and emergency response. Owner Jacob Hicks brings over 20 years of hands-on plumbing experience to every job, and the company has maintained full licensing and insurance since its 2022 founding.

The company distinguishes itself through 24/7 emergency availability, a critical feature for a region where frozen pipes and sudden leaks demand immediate attention. Free estimates provide upfront pricing transparency before any work begins, and the team handles both routine maintenance and complex repairs including trenchless sewer line solutions, hydro jetting for stubborn blockages, and video camera inspections for accurate diagnostics. This combination of emergency responsiveness, diagnostic technology, and straightforward pricing sets the company apart from competitors who may lack round-the-clock coverage or transparent cost structures.

Customer reviews repeatedly highlight specific technicians and their commitment to fair dealing. When Fred Dabney encountered unexpected complications during his repair, Jacob Hicks honored the original quote rather than adding charges. Catherine Beaty's review describes a situation where the team recommended relocating a pipe to prevent future freeze damage rather than applying a temporary fix. Samantha Ellis noted same-day Saturday arrival within an hour of her call, and reviewers Shaun McComas, Derek Saidak, and Meredith Sloan specifically praised technicians Scott, Isaiah, and Eric for quick diagnosis, clean work, and friendly communication.