J&J Heating and Air

J&J Heating and Air operates as a residential HVAC contractor serving the Knoxville metro area with a 3.9-star rating drawn from 74 customer reviews. The company handles heating and cooling system installations, repairs, and routine maintenance for homeowners throughout the region. While specific licensing details and year of establishment are not publicly listed, the business maintains an active phone line at (865) 409-9292 and can be reached online at jandjknoxvillehvac.com. Service inquiries are managed by staff including Natalie in the office and service coordination with the management team. The contractor participates in home warranty service networks, responding to warranty claims for water heater replacements and HVAC repairs as outlined in recent customer communications.

With limited published information about brand partnerships or specialized certifications available for this contractor, prospective clients should verify claims about equipment recommendations and modification requirements before work begins. Review feedback indicates the company works with home warranty providers and processes warranty claims for system replacements. Customer communications reference both electrical and plumbing modifications being discussed in water heater contexts. The disparity between customer-reported experiences and advertised service guarantees warrants direct conversation with the contractor to establish clear scope and pricing before service commitments.

Customer review accounts provide insight into service experiences at this contractor. One reviewer documented a water heater replacement process involving warranty coordination, noting confusion around the size specifications of installed equipment and subsequent corrections. Another customer review references positive experiences with scheduling flexibility and communication regarding arrival updates. The owner, Jordan, is named in customer feedback regarding service disputes. Homeowners considering this contractor should request detailed written proposals before work begins and confirm all modification scopes are clearly documented in advance to avoid post-service disagreements.