Knoxville A/C Service

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About Knoxville A/C Service
Knoxville A/C Service has maintained a presence in the Knoxville area for over 35 years as a family-owned and operated HVAC contractor. The business holds a 100% satisfaction guarantee and provides emergency services for heating and cooling emergencies. Based on 76 verified customer reviews, the company maintains a 4.8-star rating. The service area extends beyond Knoxville proper to include Maryville, Farragut, Oak Ridge, Alcoa, Clinton, Harriman, Kingston, Lenoir City, and Louisville. This breadth of coverage reflects a regional reputation built over three decades of operation.
What distinguishes Knoxville A/C Service from competitors includes their financing options through Synchrony, allowing homeowners to spread payments for purchases between $500 and $25,000. The company offers a $69 Fall Tune-up Special as a seasonal promotion, and their technicians are experienced with all HVAC brands including Mitsubishi systems. As a smaller family-owned operation, the business emphasizes personalized service where each customer is treated like family. The website explicitly states upfront pricing for all services, avoiding the surprise estimates that frustrate many homeowners.
Customer stories from reviews reveal the quality of service technicians at this company. When Lyn NH lost heat on a January evening, a service technician arrived within three hours, diagnosed the problem, and completed repairs the same day. For Shawn Morgan, whose furnace failed during a cold snap with young children in the home, Noel and the team worked after hours to get a part dispatched. Reviewer Jim McKesson praised the clean installation of a split system heat pump on an enclosed back porch, noting he had dealt directly with the owner multiple times over the years.
What Customers Say
Of 76 reviews, the majority are 5-star ratings with customers specifically praising technician honesty, same-day response times, and the owner's direct involvement. Multiple reviewers mention technicians by name including Ben, Noel, and Jonathan. The single 1-star review centers on a warranty dispute rather than service quality, while positive reviews frequently cite fair pricing and problem-solving skill.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Service
Air conditioning repair, maintenance, and installation.
Furnace Service
Furnace repair and replacement, including emergency winter response.
Heat Pump Installation
Split system heat pump installation for residential applications.
Gas Line Services
Gas line installation, repair, and inspection.
Water Heater Service
Water heater repair and replacement.
Ductwork
Ductwork installation, repair, and modification.
Emergency HVAC
Same-day emergency heating and cooling response.