Knoxville Heating & Air

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About Knoxville Heating & Air
Knoxville Heating and Air has served the Knoxville metro area for more than two decades as a locally owned air conditioning contractor. The business holds a strong presence in the community with a 3.5-star average rating drawn from 14 homeowner reviews. Operating from downtown Knoxville, the company dispatches technicians across Anderson County and surrounding East Tennessee communities including Farragut, Powell, and Halls. Service calls run seven days a week, with standard hours extending from early morning at 7 AM through evening at 8 PM on weekdays and reduced weekend hours.
What distinguishes this contractor from nearby competitors is their documented emphasis on speed and diagnostic efficiency. Multiple five-star reviews specifically commend technicians for arriving on schedule and correctly identifying problems within minutes. The company maintains a straightforward pricing structure with customers noting reasonable rates for both repairs and new equipment installations. Their approach prioritizes clear communication, with technicians providing maintenance guidance after completing each service call.
Recent customer feedback highlights specific positive experiences worth noting. Reviewer Ron Arnold described a same-day call where the technician diagnosed an issue immediately and completed repairs in under five minutes. Michael Hayden's review details a unit repair where the team arrived on schedule and offered practical maintenance advice before departing. These scenarios illustrate the responsive service model that has generated their strongest customer satisfaction.
What Customers Say
Four of eight featured reviewers award five stars, praising fast response times and efficient diagnostics. Three reviewers cite significant concerns: a no-show after scheduling, unit failure within eighteen months of installation, and difficulty reaching the office by phone. The one four-star review describes years of helpful, polite interactions.
Working Hours
| SundayToday | 9 AM–6:30 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–6:30 PM |
Services
AC Repair
Diagnostic evaluation and repair of cooling system malfunctions, with documented five-minute identification of common issues.
Annual AC Maintenance
Scheduled tune-ups includes system cleaning, filter replacement, and coolant level assessment.
New AC Installation
Installation of new air conditioning units for residential properties including mobile homes.
Cooling System Diagnostics
Professional assessment of cooling problems with clear explanation of required repairs.
Emergency AC Service
Same-day response capability for urgent cooling failures during extreme weather.
Indoor Air Quality Guidance
Technicians provide maintenance recommendations to improve home air filtration and system efficiency.