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Claim This BusinessAbout McAuley Heating & Air
McAuley Heating & Air delivers air conditioning repair, heating services, and HVAC maintenance to homeowners throughout Knoxville, Tennessee, including the communities of West Knoxville, Farragut, and Powell. The company holds a perfect 5.0-star rating accumulated across 37 client reviews on Google, reflecting consistent execution of promised service standards. All technicians carry proper licensing and insurance coverage, providing liability protection for every residential service call performed in Knox County. The business operates from a locally rooted presence, offering a $50 service call rate for diagnostics, with free estimates available for major replacement projects.
What distinguishes McAuley Heating & Air from competing HVAC companies is their commitment to transparency in service delivery and communication throughout every job. The company provides complimentary diagnostic evaluations, allowing homeowners to understand repair requirements before committing to work. Their service menu spans the full spectrum of residential climate control, from emergency furnace repairs during winter months to complete cooling system replacements designed for Knoxville's humid summer conditions. Each project receives the same methodical attention to detail regardless of scope, whether addressing a malfunctioning thermostat or performing a full system overhaul.
Customer feedback consistently recognizes a technician named Kreigh for same-day response capability and problem-solving skills. Multiple reviewers describe experiencing ac failures during extreme heat events, with Kreigh arriving within hours and restoring cooling function the same morning. One reviewer shared a scenario where another company declared their unit unrepairable and recommended full replacement, yet Kreigh sourced the required component and completed the fix at a fair price. Another customer noted Kreigh met them at 10 PM to provide a self-repair part, demonstrating willingness to accommodate schedules beyond standard business hours. These accounts reflect the responsive, solution-oriented approach valued by local homeowners.
What Customers Say
Thirteen verified reviewers across the gathered feedback emphasize three repeating qualities: rapid same-day arrival during weekend and early-morning emergencies, transparent pricing explained before work begins, and technician Kreigh consistently earning praise for knowledge and respectful service. Across all available customer ratings, zeronegative feedback appears in the dataset.
Services
AC Repair
Diagnostic assessment and repair of cooling system malfunctions, addressing refrigerant issues, compressor problems, and airflow deficiencies.
AC Replacement
Complete removal and installation of new air conditioning systems sized for residential square footage and cooling load requirements.
Heat Repair
Furnace diagnostics and repair addressing ignition failures, thermostat malfunction, and heating element or blower issues.
Heat Replacement
Full furnace and heating system installation for homes requiring new climate control equipment.
HVAC Maintenance
Seasonal tune-up services preserving system efficiency and extending equipment lifespan through filter and component checks.