Northgate Parts, Inc

Northgate Parts, Inc operates as an air conditioning contractor in Knoxville, Tennessee, specializing in parts and service for mobile home HVAC systems. The business holds a 4.3-star rating compiled from 118 customer reviews, reflecting years of steady community engagement. Multiple reviewers identify Northgate as the only mobile home parts retailer in Knox County, a niche that has earned loyal patronage from residents across the county and surrounding East Tennessee counties. The office can be reached at (865) 938-0670 and maintains standard weekday hours Monday through Friday from 8 AM to 5 PM.

What distinguishes Northgate Parts from typical HVAC contractors is their dedicated focus on mobile home systems, a segment often underserved by mainstream HVAC companies. Reviewers consistently praise their in-depth product knowledge, with Craig Hutto noting fair prices and John Taylor describing the staff as knowledgeable professionals who go beyond standard service expectations. This specialization means technicians arrive prepared with parts for common mobile home repairs, minimizing multiple service visits.

Customer experiences reveal personalized technical service. Paul Finley described technician Brian resolving an air handler issue in under two hours, including a major parts replacement, while simultaneously addressing an unrelated system concern during the same visit. The team also demonstrated consideration for customer property, with Paul specifically appreciating their care navigating a steep gravel driveway. These individual interactions illustrate why Northgate maintains a strong rating despite a mixed review or two.