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Claim This BusinessAbout ONE Service Pros
ONE Service Pros operates as an air conditioning contractor serving Knoxville, Tennessee, and maintains a 4.6-star rating drawn from eleven customer reviews. The business responds to calls placed to (865) 351-0241, though current operating hours were not listed at the time of this assessment. Feedback indicates the company handles both residential and light commercial projects, with a subset of reviewers describing service experiences related to heating equipment, plumbing tasks, and overall household maintenance work in the surrounding area.
Because the business website was not accessible at the time of this review, specific brand partnerships, manufacturer certifications, or specialized service offerings could not be confirmed from online sources. Without direct access to company-provided materials, concrete details regarding equipment brands carried, warranty programs, or factory Authorization status remain unsubstantiated. Prospective clients are encouraged to verify licensing, insurance coverage, and business registration directly with the contractor before engaging services.
Several customers referenced specific team members in their feedback. A reviewer recounting an AC replacement and sewer line project praised the crew for completing both tasks in a single day, noting they would call again for future needs. Another customer described a furnace installation in Pidgeon Forge that subsequently required follow-up inspection, during which a company technician acknowledged the original installation had not included proper drainage or airflow configuration. When the customer sought resolution without additional charges, the company declined to perform corrective work at no cost. These contrasting experiences underscore the variability that can occur across different service calls and technicians.
What Customers Say
Seven of eight visible reviewers awarded five stars, praising same-day arrival, honest communication, and finished quality, while a single one-star review documented a botched installation and subsequent refusal to rectify the work without full payment.
Services
AC Replacement & Installation
Full system removal and new unit installation, with reviewer feedback confirming same-day project completion in some cases.
AC Repair & Maintenance
Diagnostic services, refrigerant recharging, and component-level repair work referenced across positive reviews.
Heating System Service
Furnace installation and repair, though one review documented substandard installation requiring follow-up attention.
Plumbing Services
Sewer line and basic plumbing repairs mentioned by multiple reviewers; verify scope before booking.
Whole-Home Maintenance
Some reviewers describe using the company for multiple household systems beyond a single trade.