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Claim This BusinessPipe Wrench Plumbing, Heating & Cooling has anchored itself in Knoxville since 2014, earning a 4.9-star rating across 1,142 Google reviews. The company holds active Tennessee licensing and maintains 24-hour, 7-day availability , a critical differentiator for East Tennessee homeowners facing burst pipes or heating failures at midnight. Serving Knoxville proper alongside Farragut, Maryville, and the surrounding Blount County corridor, this contractor fielded over 1,100 client interactions to build its current reputation.
What distinguishes Pipe Wrench from the crowd is their no-quit commitment to emergency response. Unlike contractors who dispatch technicians on rotatedSchedules, this operation commits to round-the-clock dispatch , Kellie Armetta's review confirms a 4:00 pm call brought Daniel Rakowski to her home at 5:00 pm, then again at 7:45 pm to resolve a critical drain blockage. The company does not offer upfront pricing transparency on its website, but customer accounts consistently emphasize problem resolution over cost negotiation. They maintain service capabilities across plumbing, heating, and cooling trades without specializing exclusively in one discipline.
The named technician across multiple five-star reviews is Daniel Rakowski, whose dedication earned specific callouts from three separate clients. Jenny Stooksbury described Daniel traversing her crawlspace during triple-digit July temperatures to verify a leak concern, while Andrew Bryant commended his thorough problem diagnosis. Though one reviewer documented unfinished subfloor repairs and unreturned calls, the preponderance of feedback highlights same-day arrival, multi-hour turnaround persistence, and transparent communication about discovered issues. For Knoxville residents seeking a contractor who answers the phone and dispatches experienced technicians without delay, Pipe Wrench's track record offers compelling evidence.
1,142 total reviews yield a 4.9 average with 4 of 5 visible reviews awarding five stars and naming technician Daniel Rakowski. Negative feedback centers on incomplete finish work and communication gaps following job completion, while positive reviews emphasize same-day emergency response and problem resolution rather than pricing transparency.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Burst pipe, severe leak, and overflow response available 24 hours daily with same-day technician dispatch.
Stubborn drain blockages cleared with extended-service technicians, including multi-hour resolution scenarios.
Furnace repair and heating maintenance for residential systems across the Knoxville service area.
Air conditioning tune-ups and summer cooling system diagnostics, including crawlspace inspections.
Traditional and tankless water heater replacement and new installation services.
Comprehensive plumbing assessments covering subfloor, crawlspace, and hidden access areas.
Scheduled maintenance programs designed to catch emerging issues before emergency failures occur.