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Claim Your Free PageAbout Pitcock’s Heating and Cooling
Pitcock's Heating and Cooling operates as an HVAC contractor serving homeowners throughout Knoxville, Tennessee, and surrounding communities. With a perfect 5.0-star rating across four verified customer reviews, this business has established a track record of resolving heating and cooling emergencies for local residents. The company responds to service requests seven days a week, arriving at homes to diagnose and repair malfunctioning air conditioning units, heat pumps, and related equipment. Customers searching for reliable assistance in the Knoxville area encounter a contractor whose review volume demonstrates consistent service delivery, though the overall count remains modest compared to larger providers.
Transparency in pricing distinguishes this contractor from competitors in the region. A reviewer specifically notes the service call fee of forty-five dollars, contrasting this with competing businesses charging one hundred dollars for equivalent diagnostics. This pricing structure reflects a straightforward approach to billing that customers appreciate, especially when facing unexpected breakdowns during extreme weather conditions. The contractor prioritizes explaining repair options and associated costs before beginning work, allowing homeowners to make informed decisions about their equipment.
Customer narratives from reviewers reveal responsive service during challenging situations. One homeowner describes finding the heat pump nonfunctional and receiving rapid assessment followed by immediate restoration of heating. Another reviewer recounts how Chris, the technician, arrived the same day via HomeAdvisor inquiry and completed repairs while thoroughly explaining the issues identified. A third customer emphasizes the contractor's integrity by noting he does not exploit difficult circumstances through unnecessary upselling, choosing instead to perform only required work and charge reasonable rates.
What Customers Say
Four of four reviews award five stars, with customers specifically praising fair pricing (a $45 service call versus $100 elsewhere), same-day response through HomeAdvisor, and honest recommendations that avoid exploiting difficult situations.
Services
Air Conditioning Repair
Diagnosing and fixing malfunctioning AC units to restore cooling capability during summer months.
Heat Pump Service
Repairing and maintaining heat pump systems that provide both heating and cooling for residential properties.
System Diagnostics
Identifying root causes of HVAC failures through professional assessment and testing procedures.
HVAC Maintenance
Performing tune-ups and preventive services to keep heating and cooling systems operating efficiently.
Emergency Service Calls
Responding to urgent HVAC breakdowns requiring immediate attention outside normal business hours.