Poteet Heat and Air

Poteet Heat and Air has served Knoxville and surrounding counties since 2013 as a family-owned, Christian-based HVAC contractor. With 94 customer reviews earning a 4.9-star average rating, the company handles repair, replacement, and maintenance for all air conditioning and heating brands. Their technicians maintain 24-hour availability Monday through Saturday, responding to emergency calls across the Knoxville metro area.

What distinguishes Poteet Heat and Air is their commitment to accurate diagnostics and honest recommendations. Unlike contractors who suggest adding oversized units, this team focuses on identifying the root cause and solving it correctly on the first visit. They stand behind their workmanship and prioritize clear communication, treating every customer with respect and transparency.

Customer reviews name specific technicians who deliver exceptional service. Tucker earned praise for his speed, knowledge, and fair pricing during a system repair visit. Leo, Lori, and their team resolved a heating and cooling problem that three previous contractors failed to diagnose, including one that had incorrectly recommended a two-ton unit addition. Another customer noted the crew completed ductwork replacement faster than promised after weather-related delays.