Quality Plumbing, Heating, Cooling & Electrical

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Claim This BusinessAbout Quality Plumbing, Heating, Cooling & Electrical
Quality Plumbing, Heating, Cooling & Electrical serves Knox County and surrounding East Tennessee communities from a headquarters on Tennessee's largest metropolitan border. The company holds a 4.8-star average across forty-one verified client reviews, positioning it among the highest-rated multi-trade contractors in the Knoxville metro area. This contractor operates under aPlumbing category designation but expands its scope into heating, cooling, and electrical systems, offering what appears to be a coordinated approach for homeowners managing multiple home comfort systems through a single service relationship. Operating hours span seven days weekly with same-day or next-day availability, distinguishing it from contractors who limit weekday engagement.
The company's service model emphasizes transparent diagnostics without pressure tactics, a characteristic repeatedly confirmed across reviewer accounts. Several reviewers note that technicians presented options without attempting to upsell unnecessaryrepairs, describing interactions where cost-conscious recommendations preceded profit-driven suggestions. The company maintains a service agreement program allowing members scheduled maintenance coverage, a practical option for homeowners seeking preventive care rather than reactive repairs. A workmanship guarantee is implied through reviewer accounts of callbacks where issues were addressed without additional invoicing.
Reviewers frequently name specific technicians and the scenarios they resolved. Cole addressed a stubborn main line blockage that required persistent diagnosis before identifying the cause. Shawn performed a same-day water heater replacement following catastrophic leak damage, including modified piping configurations and a separate kitchen sink repair honored at the original quoted price despite added complexity. Trey conducted HVAC diagnosis described as particularly thorough, earning a recommendation for honest assessment. Multiple reviewers reference teams of three to five technicians completing larger projects in single visits, suggesting adequate staffing for time-sensitive situations.
What Customers Say
Forty-one reviewers award perfect five-star ratings, with zero sub-four-star responses in the sample. Nine distinct technician names appear across reviews without compensation incentives mentioned. Common threads include same-day responsiveness, no unnecessary upselling, and cleanup protocols after completed work.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 7:30 AM–7 PM |
| Tuesday | 7:30 AM–7 PM |
| WednesdayToday | 7:30 AM–7 PM |
| Thursday | 7:30 AM–7 PM |
| Friday | 7:30 AM–7 PM |
| Saturday | 8 AM–5 PM |
Services
Plumbing Repair & Installation
Drain clearing, main line stoppage resolution, water heater replacement, and fixture installations by licensed plumbers.
Heating System Service
Furnace repair, heating diagnostics, and system replacements addressing heat loss scenarios across residential units.
Cooling & AC Maintenance
Air conditioning tune-ups, diagnostic assessments, and cooling system repairs including honest evaluation of repairversus-replacement decisions.
Electrical Updates
Electrical panel work and circuit modifications supporting integrated HVAC and plumbing system installations.
Preventive Maintenance Plans
Service agreement programs providing scheduled inspections with multi-trade coverage for enrolled members.